At bioclaire.shop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or make purchases from us.

Information We Collect

We collect information about you directly from you and automatically through your use of our website and services.

Information You Provide Directly: When you visit our website, create an account, purchase products, request information, sign up for our newsletter, participate in surveys, submit content or communicate with us, you may choose to voluntarily provide us with information that personally identifies you or could be used to personally identify you. This identifying information may include, but is not limited to:

• Contact information such as your name, email address, phone number and postal address.
• Payment information such as payment card details used to purchase products from us.
• Account information such as username and password.
• Demographic information such as gender, age and income level.
• Communications you send to us such as feedback and questions.
• User generated content that you voluntarily submit to our website such as product reviews, forum and community posts, videos, photos and any other information you choose to provide.

Automatically Collected Information: We may automatically collect certain information about you and the device you use to access our website or services. This information allows us to better respond to your individual needs, customize your browsing experience, improve our website, and analyze website operations. Automatically collected information may include:

• Log Information: Details about your use of our website and services, including IP address, access dates and times, browser type, operating system, pages viewed and links clicked.
• Device Information: Information about the computer or mobile device you use to access our website or services, including device type, web browser, other apps installed on the device, advertising identifiers, and other similar data.
• Usage Information: Details about your use of our website and services including pages visited, content viewed, purchases made, searches conducted, and other actions taken through use of our services.
• Location Information: Approximate location information from your device’s IP address. With your consent, we may collect precise geolocation data from your device.
• Cookies and Other Tracking Technologies: We use cookies and other tracking technologies on our website to collect information about your browsing habits and customize your experience. Cookies are small text files stored by your internet browser when you interact with a website or service. We may use both session cookies and persistent cookies to identify that you’ve logged in to our website and determine if you’ve interacted with certain content. We may also use web beacons or pixel tags which monitor your use of our website and collect information about the pages you visit. You can disable cookies through your browser settings but our website may not function properly if you do so.

How We Use Your Information

We use the information we collect for a variety of purposes including:

• Provide, operate, maintain, and improve our website, products, services, and advertising.
• Enable you to access and use our website and services.
• Process and fulfill your orders and process payments.
• Communicate with you about your account, website activity, orders, and requests.
• Personalize website content and product or service recommendations.
• Notify you about changes to our website, products, or services.
• Analyze website usage, website performance, and user demographics.
• Detect and prevent fraud, spam, abuse, security risks, and other harmful activity.
• Comply with legal obligations and requirements.
• Carry out any other purpose described to you at the time the information was collected.

How We Share Your Information

We may share the information that we collect about you for the following purposes:

• With third party service providers to enable them to provide services that assist us in meeting business needs such as website hosting, order fulfillment, payment processing, marketing, analytics, customer service, fraud detection, legal compliance, and other functions. We only provide third party providers with the minimum amount of information necessary for them to complete the requested service.
• With other users if you engage with interactive features such as reviews, forum or community discussions, contests, surveys, or other features that enable communication between users. Any information you choose to share with others using these features may become publicly available.
• To comply with the law, law enforcement requests, or other legal process requirements.
• To enforce our policies, prevent harm, prevent fraud, or protect rights and safety.
• To investigate, prevent, or mitigate a suspected breach of security, misuse of our services, or potential violation of the law.
• With your consent or at your request to share information with third parties.
• In connection with a sale, merger, transfer, exchange, or other disposition of all or a portion of our business or assets (including through bankruptcy).

Legal Basis for Processing Data

Our legal basis for collecting and processing the personal data described above depends on the type of data and the specific context in which we collect it:

• Performance of a Contract: Where processing is necessary to perform a contract that you have entered into with us such as when you make a purchase from our online store.
• Legitimate Interests: We may process your data when we believe it furthers the legitimate interests of our business, third parties, or the public in general. For example, to provide, operate, optimize, and maintain our services.
• Consent: We may rely on your consent to use your personal data for certain direct marketing purposes. You may revoke this type of consent at any time.
• Legal Obligation: In certain cases, we may have a legal obligation to collect or disclose personal data such as to comply with tax, accounting, or other legal requirements.

Your Choices and Rights

You may exercise choices and rights regarding the personal data we collect:

• Access / Update Data: Keep personal data associated with your account accurate and up-to-date. You may access or update certain account information by logging into your account. You may also contact us directly to access or update additional personal data we maintain about you.
• Delete Data: You may request that we delete personal data we maintain by contacting us. We will comply, unless certain data is exempted from deletion under applicable laws and regulations.
• Disable Cookies: You may disable cookies through your browser settings, however, doing so may cause our website to not function properly.
• Opt-Out of Communications: Follow the unsubscribe instructions in any marketing email communications you receive from us to stop receiving further marketing emails. You may also opt out by contacting us directly.
• Transfer Data: Request a copy of your personal data in a commonly used electronic format. We will provide data portability upon request to the extent required by applicable law.
• Complain: You may file a complaint related to our processing of your personal data with the relevant supervisory authority.

Data Retention

We retain personal data as permitted by applicable laws and regulations. We will keep your information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is permitted by law.

Data Protection and Security

We implement administrative, technical, and physical safeguards to help protect your personal data from unauthorized access, use, modification, disclosure, transfer, or destruction. However, no internet-based services are 100% secure so we cannot provide an absolute guarantee of security.

International Data Transfers

We are headquartered in the United States and have service providers in other countries, so your personal data may be transferred outside of your state, province, or country where data protection standards may differ. We endeavor to ensure all recipients of your personal data provide an adequate level of protection in accordance with applicable laws and regulations.

Children’s Privacy

Our website is not intended for use by anyone under 16 years of age. We do not knowingly collect or use personal data from children under 16 without prior verifiable parental consent. If you believe that we may have collected information about a child under 16, please contact us so that we may investigate and delete the data as appropriate.

Third Party Websites

Our website may contain links to third party websites. Any access to and use of such linked websites is not governed by this Privacy Policy but instead subject to the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.

California Resident Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These include:

• Right to Know: Request what personal data we have collected, used, disclosed and sold about you over the past 12 months.
• Right to Delete: Request we delete certain personal data we have collected from you.
• Right to Non-Discrimination: Exercise CCPA rights without discrimination, meaning we cannot deny you goods or services for exercising rights under the CCPA.

You may designate an authorized agent to submit CCPA requests on your behalf. To exercise your CCPA rights please submit your request to us or contact us.

Changes to this Policy

We may occasionally update this Privacy Policy as necessary to comply with relevant laws and reflect any new practices. If we make significant changes, we will notify you through the website or email prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, wish to no longer receive messages from us, or would like to exercise your rights under applicable privacy laws, please contact us at:

Bio Claire® Cream, Oil, Face Cream, Lotion, Soap
Website: bioclaire.shop
Email: [email protected]